Support
eray provide extensive support on all projects.
eray do not charge for support issues.
Business reputation and good name
is critcal to the business. so eray
will always aim to deliver good customer service.
For larger projects, where a
SLA
is needed, the support details will be part of the contract.
eray provide free online support,
via the product FAQ
and the online resources.
In the future the site will have
an externally accessible database for support
and known issue via
Bugzilla
and a knowledgebase via
Wikipedia.
Also with large enough user base, eray may provide
forums.
For support issues please contact eray directly.
Use the contact page
and contact eray in your preferred method.
Please describe the issue with as much detail as possible.